Customer Testimonials

We value our customers and appreciate their feedback.

Tina was such a delight to work with. She seemed truly happy for us and our classic car purchase. She took care of all the paperwork, sending it to the dealer in Florida and the bank in California. She even went as far as to look for and find homeowners insurance for us, saving us $300 a year. Again she handled all the paperwork. From the very first day I spoke with her, she made us feel as if she had known us forever, when in fact we have never met. She is a blessing.

Janey and Richard Newcomer

I’d like to take a moment to recognize your employee, Angie Shaffer. I first came to know her when I was searching for better insurance some 15 years ago or better. I was sold right away for the obvious reason of saving myself $500 a year. But more importantly, I was very pleased with Angie’s service. She is always so nice and goes out of her way to make sure that I am taken care of. I work at a Credit Union. When I am building relationships, my members trust me to do what’s in their best interest. I feel completely confident in referring them to Angie for their insurance needs. The feedback I get from them is always positive. I feel so blessed to have her looking out for me and every time I reach out to her, that is exactly what she does. Bell has a real asset, and I just wanted you to know how fortunate you are.

Keli Hines and the whole Hines Family

I am so happy we switched, we saved so much money! My mother has used Bell for 15 years, and Jennifer has been her agent the whole time. Now I have started using you guys, and she is my agent as well. It’s a great feeling to keep it in the family as a legacy! I will send my child to you when she is old enough to drive! Jennifer gave me such a kind experience and helped me cancel my previous insurance while also bundling home insurance at a great rate! We love you guys and are so glad to be a part of this family.

Cole P., customer since 2021

Jennifer is very efficient. She had our homeowners insurance policy ready in a short amount of time and very reasonably priced! Jennifer is awesome and easy to work with!!! Thank you

Terrie R., customer since 2021

Excelente servicio

Vanessa S., customer since 2021

Jen was very helpful at a difficult, confusing time.

Customer since 2020

Great customer service.

Customer since 2020

Very smooth transaction.

Customer since 2020

Fast, efficient & courteous.

Customer since 2020

Saved me money on same coverage with other companies.

Customer since 2020

You actually listened to my requests and looked for the my best options based upon those requests. Rep was courteous, knowledgeable and professional.

Louis J., customer since 2019

I have been a customer for years and I have never had an issue. Keep up the good work.

Customer since 2013

Jennifer Jones is very responsive, kind, and helpful. I feel that I am getting a good value for my automobile and motorcycle coverage.

Customer since 2012

Great customer service! When you have a claim, Bell staff always is very helpful and they don’t tell you to call an 800 number! It is taken care of immediately!

Rickey H., customer since 2009

Jennifer Jones is great. She is quick and efficient when we need anything.

Customer since 2003

Customer service is great.

Kirk N., customer since 1998

When we came to Bell Insurance, I shopped around at probably 10 different agencies requesting quotes for homeowners, automobile, boat, RV and ATV insurance. I requested the same coverage from each. Bell Insurance by far had the best rates. Anytime I have questions, they are very knowledgeable and responsive.

Eric H., customer since 2019

Excellent response time of returned call.

Customer since 1998

Quick and accurate responses.

Customer since 1991

Great customer service. Jennifer is always there and comes through for me when I need her.

Customer since 2020

Once State Farm did not respond after 5 weeks of my constant calling, I called Bell and in one day my car was on the rack being repaired and subrogation begun. I'd say that was amazingly speedy.

Anthony M., customer since 1998

Bell Insurance has been the only insurance agency that we have ever dealt with, and this is due to their professional, efficient and fast response when a claim needs attention.

William E., customer since 1998

Great service and always very helpful!!!

Brian C., customer since 1998

I've dealt with Rich for a long long time. Always makes the process as quick and easy as possible. All the people in the office help any way they can.

Rodney M., customer since 1998

In short, customer service! Always has been top notch. It isn’t always about saving a couple dollars on a policy. Knowing that you are being represented correctly and honestly makes all the difference.

Tod G., customer since 2009

Jen has always been very helpful. She also is very prompt in replying to any of my needs or questions. Working in retail I can identify and appreciate great customer service!

Customer since 2016

I have been a customer since early 1980. I have had great service over the years. Always prompt when I had a problem. Employees very friendly and helpful.

Betty N., customer since 1998

Veronica has been excellent to work with. Very knowledgeable and extremely pleasant.

Veronica's I., customer since 2013

Michelle was helpful in so many ways and went above and beyond to help.

Sharon G., customer since 2009

Great customer service and responds promptly!

Customer since 2019

I love my agent, Veronica Cuevas, very patient and answers all my questions.

Customer since 2018

We have been a customer of Bell Insurance since 1992. The service has been excellent through multiple different claims over the last 28 years. 3 car claims and a homeowners claim and everything was handled quickly and the payments were very fair. The prices in our policies have always, always been competitive!

Edward B., customer since 1996

We have been with Bell Insurance for many years and we are still customers. Bell is an honest, loyal and customer oriented business and their staff will do whatever they can to bring satisfaction to its insured.

Anthony M., customer since 1998

I have dealt with Bell Insurance for many years and I am still a customer. They are a faithful, honest and friendly business and will do whatever they can to bring you the best in satisfaction. It is a great family run business dedicated to always bringing you the best.

John H., customer since 1998

Good prices ... the best in town that I've found.

Customer since 2012

They compared multiple car insurance carriers to get me the best deal.

Customer since 2019

You were highly recommended by our lender and other local friends. Your customer service was great from the very beginning. Friendly and very easy to work with. Worked well with our lender and made the whole process go smoothly and was presented to us in a way we easily understood what was needed from us.

Sarah N., customer since 2020

We always receive quick and professional support from everyone we talk to in the office.

Customer since 2017

My agent is helpful & accessible.

Customer since 2019

I felt like I was talking to an individual when I got the quote and decided to go with this insurance agency. She didn’t make me feel like it was a huge corporation that didn’t notice my husband and I as an individual family unit.

Krystal D., customer since 2019

Veronica was wonderful in explaining everything in detail and in researching policies to fit our needs.

Elam S., customer since 2020

Bell Insurance staff is always helpful and friendly in making sure your insurance needs are met and keeping your costs low.

Customer since 2016

You listened. You connected to us personally first and then professionally. You solved a MAJOR drag on our business moving from a state insurance to a private insurance carrier. You saved us money! You fulfilled ALL of our insurance needs.

Jean-Paul W., customer since 2020

You helped lower my insurance by $200 a month! I most definitely recommend! I'm a 21 year old, couldn't afford $435 a month for insurance! You got me down to $235 instantly! Thank you very much for your help!

Ashley L., customer since 2020

I HAVE HAD NOTHING BUT GREAT CUSTOMER SERVICE FROM BELL INSURANCE. LUCKILY I HAVEN'T HAD TO HAVE A CLAIM AS OF YET, BUT ALL OF MY QUESTIONS AND ANY CHANGES I WANT TO MAKE HAVE BEEN SMOOTH AND EFFORTLESS. Valerie M., customer since 2020

Jennifer Jones is so helpful and pleasant to work with! She’s always willing to help and answer any questions within a timely manner.

Alex B., customer since 2020

All the staff has been very nice to me and also Veronica has helped me with my insurance policy. Everyone is very helpful at the office and I would totally send my friends over to you.

Customer since 2012

Very much appreciate the prompt service from our rep Jennifer. She always follows thru.

Customer since 2012

Jennifer is very efficient. She had our homeowners insurance policy ready in a short amount of time and very reasonably priced! Jennifer is awesome and easy to work with!!! Thank you

Terrie R., customer since 2021